Accessibility Statement

Last Updated: August 31, 2023

Our Commitment to Accessibility

Car Capital is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this.

We strive to ensure that our website and digital services comply with best practices and standards as defined by Section 508 of the U.S. Rehabilitation Act and Level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1).

Measures Taken

We have taken the following measures to ensure accessibility:

  • Including accessibility as part of our mission statement
  • Integrating accessibility into our procurement practices
  • Appointing an accessibility officer for our website
  • Providing accessibility training for our staff
  • Including people with disabilities in our user experience testing

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Car Capital's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are working to achieve full compliance and conduct regular audits to identify and resolve any accessibility issues.

Accessibility Features

Navigation

  • All pages have consistent navigation and structure
  • Skip to main content link is available
  • Proper heading structure is implemented

Design and Readability

  • Text can be resized up to 200% without loss of content or functionality
  • Sufficient color contrast between text and background
  • Content is accessible when viewed in different orientations

Forms and Interactive Elements

  • All form fields have appropriate labels
  • Error messages are clearly identified
  • Interactive elements are keyboard accessible

Compatibility with Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, VoiceOver, and TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Known Limitations

Despite our best efforts to ensure accessibility of Car Capital's website, there may be some limitations. Below is a description of known limitations, and we are working to resolve these issues:

  • Some older PDF documents may not be fully accessible
  • Some third-party content may not be fully accessible
  • Some interactive features may have limited accessibility on mobile devices

Feedback and Contact Information

We welcome your feedback on the accessibility of Car Capital's website. Please let us know if you encounter accessibility barriers:

  • Phone: (844) 350-4455
  • E-mail: hello@carcapital.com
  • Postal address: 1301 Municipal Way, Suite 100, Grapevine, TX 76051

We try to respond to feedback within 5 business days.

Assessment and Compliance Process

Car Capital assesses the accessibility of our website by the following methods:

  • Self-evaluation
  • External evaluation by accessibility experts
  • User testing with people with disabilities
  • Automated testing tools

This statement was created on August 31, 2023, using the W3C Accessibility Statement Generator Tool.