Privacy Policy
Last Revised: August 31, 2023
Overview
In this Privacy Policy, the words "we," "us," "our," means Car Capital Servicing, LLC, and its respective affiliates, successors, assigns, representatives, and service providers (together "Car Capital"). The words "you" and "your" mean any visitor or user of a website (each, a "Site" or the "Sites") we administer and make available for your online interactions with us.
The Site and Services are designed to provide information about our services, facilitate communication, and match you with a dealer for vehicle financing. Please note that the Site and Services are intended for U.S. residents only, while located in the United States.
Age Requirements
By using this Site, you represent that you are at least the age of majority in your state of residence. Our Site and Services are not intended for use by children, especially those under age 18. No one under the age of 18 is allowed to use the Site and its Services.
We do not knowingly collect personal information from children under the age of 18. If we obtain knowledge that we have personally identifiable information about a child under 18 in retrievable form in our files, we will delete that information from our existing files.
Information We Collect About You
Types of Information
- Personal identifiers (name, postal address, email, phone number, Social Security number)
- Device and browser information
- Internet activity and usage data
- Geolocation data
- Professional and employment information
- Commercial information about your transactions
Collection Methods
- Direct collection when you provide information
- Automatic collection through website technologies
- Information from third parties and service providers
Cookies and Tracking Technologies
We use various tracking technologies including:
- Session Cookies: Small text files stored temporarily to improve site navigation
- Persistent Cookies: Cookies that remain on your device to remember preferences
- Tracking Pixels: Small graphics used to track user movements and site effectiveness
- Other technologies like device fingerprinting for security and fraud prevention
You can control cookies through your browser settings, but some site features may not function properly if cookies are disabled.
How We Use Your Information
We use your information to:
- Process your requests and transactions
- Provide and improve our services
- Personalize your experience
- Communicate with you about our services
- Protect against fraud and maintain security
- Comply with legal obligations
- Analyze and improve our Site and Services
Security Measures
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- AES-256 encryption for stored data
- Secure databases and servers
- Regular security assessments
While we take reasonable precautions to secure your personal information, no system is completely secure. We cannot guarantee the absolute security of your information.
State Privacy Rights
California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
Colorado, Connecticut, Virginia, and Utah Residents
Residents of these states have specific rights including:
- Right to confirm personal information processing
- Right to access and delete certain information
- Right to data portability
- Right to opt-out of targeted advertising
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: complaints@carcapitalcorp.com
Car Capital Servicing, LLC
1301 Municipal Way
Suite 100
Grapevine, TX 76051
Car Capital Servicing GLBA-FCRA Financial Privacy Notice
Rev. Aug. 2023
FACTS
WHAT DOES CAR CAPITAL SERVICING LLC ("CAR CAPITAL") DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- ■ Social Security number and income
- ■ account balances and payment history
- ■ credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Car Capital chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Car Capital share? | Can you limit this sharing? |
|---|---|---|
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes— to offer our products and services to you | Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates' everyday business purposes— information about your transactions and experiences | Yes | No |
For our affiliates' everyday business purposes— information about your creditworthiness | Yes | Yes |
For our affiliates to market to you | Yes | Yes |
For nonaffiliates to market to you | Yes | Yes |
Questions?
Go to https://carcapital.com/
Who we are
Who is providing this notice?
Car Capital Servicing LLC ("Car Capital")
What we do
How does Car Capital protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Car Capital collect my personal information?
We collect your personal information, for example, when you
- ■ give us your contact information or give us your income information
- ■ provide employment information or pay us by check
- ■ provide account information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
- ■ sharing for affiliates' everyday business purposes—information about your creditworthiness
- ■ affiliates from using your information to market to you
- ■ sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
■ Car Capital does share with its affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
■ Car Capital does share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
■ Car Capital does jointly market.
Optional Mail In Opt Out Form
Leave Blank OR
[if you have a joint account. Your choice(s) will apply to everyone on your account unless you mark the below]
□ Apply my choices only to me
Mark any/all you want to limit:
Do not share information about my creditworthiness with your affiliates for their everyday business purposes
Do not allow your affiliates to use my personal information to market to me.
Do not share my personally information with nonaffiliates to market their products and services to me.
Name
Address
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[Account Number]